Why do we collect data?
The Spa Maastricht collects and processes personal data for customer administration, the execution of agreements, and the collection of payments, to optimize the website and to comply with legal obligations.
The Spa Maastricht may use your personal data in the context of executing an agreement made with you, usually consisting of one or more agreements.
If you have submitted a question or a request for a quote, your personal data may be used:
- To contact you regarding your question or quote request.
If you have an agreement with us, your personal data may be used:
- Invoicing
- Informing about agreements or important changes in and around these agreements or where they apply.
What do we process?
The Spa Maastricht may process personal data about you because you use the services of The Spa Maastricht, and/or because you provide them to The Spa Maastricht when filling out a contact form on the website. The Spa Maastricht may process the following personal data:
- Your first and last name
- Your address details
- Your telephone number
- Your e-mail address
- Your IP address
What is the retention period?
The Spa Maastricht does not store your personal data for longer than is strictly necessary to achieve the purposes for which your data is collected. Your data will not be stored for longer than one year if no agreement is reached with you.
If you have entered into an agreement with us, either now or in the past, your data will not be stored for longer than 7 years. This only concerns the data included in the documents that we are obliged to retain in accordance with the statutory retention obligation.
Google Analytics stores your data for 14 months, after which it is automatically deleted.
What data is shared?
The Spa Maastricht will only share your personal data with third parties if this is necessary for the execution of an agreement with you, or to comply with a legal obligation such as accounting, necessary website maintenance, processing orders or analyzing visitor data.
Mapping website visits
The The Spa Maastricht website keeps track of general visitor data, including the IP address of your computer, the time of retrieval and data that your browser sends. This data is used for analyzes of visitor and click behavior on the website. The Spa Maastricht uses this information exclusively to improve the functioning of the website. This data is anonymized as much as possible and is not provided to third parties.
Google Analytics
The Spa Maastricht uses Google Analytics to track how users use the website and how effective the Adwords advertisements of The Spa Maastricht are on Google search result pages.
The information obtained in this way, including the address of your computer (IP address), is transferred to and stored by Google on servers in the United States. Read Google’s privacy policy for more information. You can also find the Google Analytics privacy policy here.
Google uses this information to keep track of how our website is being used, to provide reports about the website to The Spa Maastricht and to offer its advertisers information about the effectiveness of their campaigns. Google may provide this information to third parties if Google is legally required to do so, or insofar as these third parties process the information on behalf of Google. The Spa Maastricht has no influence over this.
The Spa Maastricht has not given Google permission to use Analytics information obtained from The Spa Maastricht for other Google services.
Social media & plugins
The Spa Maastricht uses social media links that involve sharing personal data with third parties to offer you the best possible experience and to show you personalized advertisements. Furthermore, The Spa Maastricht uses a number of plug-ins on the website that share your IP (computer) address. These plug-ins are primarily intended to guarantee security and provide you with the best possible website experience.
Data shared with third parties is kept for as long as is necessary for the fulfillment of the purpose. Once the work has been completed or the agreement has been terminated, the data will be deleted as soon as is permissible.
The Spa Maastricht guarantees that all data is stored as securely as possible. The Spa Maastricht also expects this from third parties with whom the data is shared. However, The Spa Maastricht has no further influence or control over this. Data that is shared with third parties is legally required or necessary in relation to the agreement. The amount of data shared with third parties is minimized as much as possible.
Inspect, modify or delete?
You have the right to inspect, correct or delete your personal data. You can send a request for inspection, correction or deletion to . The Spa Maastricht will respond to your request as quickly as possible, but within four weeks, and execute it if applicable.
The Spa Maastricht reserves the right to retain any personal data if legally required to do so until the date the retention obligation is met, or if no longer legally required to do so.
Security & contact
The Spa Maastricht takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. The The Spa Maastricht website uses a reliable SSL Certificate to ensure that your personal data does not fall into the wrong hands.
If you have the impression that your data is not properly secured or there are indications of misuse, or if you would like more information about the security of personal data collected by The Spa Maastricht, please contact The Spa Maastricht.
The Spa Maastricht can be reached as follows:
Postal address:
Business address:
Registration number in the trade register of the Chamber of Commerce:
VAT number:
Account number:
Email address:
Telephone number:
